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November Newsletter

Message from the Founder

Computation of Time and an FYI

This month we are going to touch on computation of time. As you can see below, we have referenced Rule 1.090 of Civil Procedure.

Florida Rules of Civil Procedure
RULE 1.090 TIME

(a) Computation. In computing any period of time prescribed or allowed by these rules, by order of court, or by any applicable statute, the day of the act, event, or default from which the designated period of time begins to run shall not be included. The last day of the period so computed shall be included unless it is a Saturday, Sunday, or legal holiday, in which event the period shall run until the end of the next day which is neither a Saturday, Sunday, or legal holiday. When the period of time prescribed or allowed is less than 7 days, intermediate Saturdays, Sundays, and legal holidays shall be excluded in the computation.

The first thing I want to go over in these regards is the trigger date. The day of service is NOT included in the computation. Day 1 is the following day, unless the next day is a weekend or legal holiday. So, if we are serving a Summons that requires a response w/in 20 days and that Summons is served on a Friday, the clock starts the following Monday (unless that Monday is a legal holiday).

Second thing we would like to discuss is the last day of the clock, the expiration date. The last day can not fall on a weekend or legal holiday. So, let’s say we are serving an Eviction Summons that has a 5 day response time. If that Eviction was served on a Monday, the 5th day is a Saturday, so you skip that day, and Sunday, and the 5th day is actually Monday (so the 5 days is really 7).

Finally, what happens with computation of time when you have a week or less?  Well, you can’t count the weekends or legal holidays in the count.  A lot of times we see this come in to play is when serving a designated employee on behalf of a law enforcement officer. See below FL Statutes 48.031(4)(a). As you can see in part 3, it says 5 days but with computation of time, it’s actually 7 days.  So, if serving a criminal witness subpoena on a LEO, you want those served a full 7 days before the court date so we can serve the designated employee with no issue.

(4)(a) Service of a criminal witness subpoena upon a law enforcement officer or upon any federal, state, or municipal employee called to testify in an official capacity in a criminal case may be made as provided in subsection (1) or by delivery to a designated supervisory or administrative employee at the witness’s place of employment if the agency head or highest ranking official at the witness’s place of employment has designated such employee to accept such service. However, no such designated employee is required to accept service:

1. For a witness who is no longer employed by the agency at that place of employment;
2. If the witness is not scheduled to work prior to the date the witness is required to appear; or
3. If the appearance date is less than 5 days from the date of service.

Warmest regards,
Beau Charlet

Franchisee: Ft. Myers

November is here and the holiday spirit is in the air. Soon we will be full of turkey and either getting prepared for a crazy day of Black Friday shopping or putting up the Christmas decorations. Along with
the holidays comes daylight saving time and the return of our wonderful snowbirds here in Florida – especially in SWFL.

As much as we all love enjoying the long days of summer, the change in time does have some positives for the process serving industry. The latest sunset in Fort Myers for the month of November is 5:37 PM. Meaning when many individuals are just getting home from work, they will already need to flick on the lights just to start cooking dinner. Lights being on is a great way for our servers to identify if someone is home or even see if there has been activity within the home. This also goes for the lights on the outside
of the home. Not everyone uses a timer to keep these lights on and off which can help servers to know if anyone is coming and going from the location. On the flip side to this the sun is also rising between 6:30-6:45 AM throughout the month of November. This naturally has people waking up a little earlier and providing us a little additional time to tag individual at home before going to work.

As snowbirds begin to travel between their homes throughout the holiday, you can rely on our office to get the job done for you at both locations. Sometimes it is unknown if the individual(s) are still up north or if they have made their way south. We can either begin attempts at one of the locations to rule it out or confirm they are there. If time is of the essence and the individual could be a problem serve, we can attempt both locations simultaneously. When attempting simultaneous locations, our servers are made aware
and as usual your office is updated on each attempt. Once one address is ruled out, we will stop efforts there and continue at the other location. Once service is completed you are provided with your return which will show the correct address for service.

If you are interested in our online portal, please remember to reach out for access. Our office will send you a registration email which will allow you to use your email as a username and a password that you create.

The holidays can be a crazy and hectic time just like many lawsuits. When you are in need of a process server, please think of Accurate Serve Fort Myers and contact our office to help bring ease to the process. Stay safe driving and shopping this holiday season, we wish you all full stomachs and happy hearts.

Knock knock knock…. You’ve been served!

– Brandon Muscato

Need our help?
Call (239) 822-7299 or
Email [email protected]

Visit the Ft. Myers Website
QUICK TIDBIT!

If there is a court date a week or less away, we need to charge a RUSH fee. If you send us documents for service and there is a court date w/in a week, please let us know by placing the words RUSH in capital letters in the email subject line or in the body of the email tell us to rush these docs. Also sometimes we are told to serve ASAP. Sometimes people mean serve ASAP but as routine and sometimes ASAP means RUSH. Please let us know so we can expedite accordingly.
N O V E M B E R 
Dates to Remember
11/01 – Happy Birthday Kevin!
11/02 – Lakeland Office 10 YEAR Anniversary
11/11 – Veterans Day
11/28 – Happy Thanksgiving!

“For every minute you are angry you lose sixty seconds of happiness.”
― Ralph Waldo Emerson
October 2019 Job Statistics

October 2019 Job Count – 5,325

Average Number of Days from Receiving Paper to Paper Being Served* – 4.9

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION
We Are Proud Sponsors of Paralegal Association of Florida, Inc.

October Newsletter

Message from the Founder

Update on E-Signing

We did a Newsletter article in June 2019 about the signing of House Bill 91, and it’s ramifications.  One of those, was the fact that process servers could now e-sign their Returns in lieu of printing the Return, signing it and then scanning.  Once the new law had taken place, our software programmer worked diligently in incorporating an e-sign feature through the App our Servers use to update service jobs.  In the past month, Accurate Serve has e-signed over 2,000 Returns and the time from papers getting served to the time our Clients have received their Returns has drastically increased, which is awesome!!

We are always looking for ways to improve our processes and provide better service to our Clients.  The ideal goal is to receive your paper for service and get it out for service ASAP.  We want 100% of papers served right away and this happens a lot.  But, some papers are trickier than others (Halloween reference).  Just know serving your papers is our top priority.  If you ever have any info that can assist us in getting your papers served quicker, please let us know.  And if you ever need anything from us, we are here for you, just please reach out and let us know what we can do for you.

Warmest regards,
Beau Charlet

Franchisee: Tallahassee

Accurate Serve® of Tallahassee is proud to partner with the people at PAF. October is going to be a great month for that relationship. October 23rd is National Paralegal Day! We are happy to announce that the Tallahassee chapter of PAF will be honored with an official Proclamation for Paralegal Day. The Mayor of Tallahassee, John Dailey will take part in a ceremony here in Tallahassee to honor the local paralegals integrity, professionalism, among many other contributions to the legal community.

Please take a look at the proclamation below! If you are a client of ours in the Tallahassee area, we will see you there!

– Brennan Fogarty

Need our help?
Call 850-519-5494 or
Email [email protected]

Visit the Tallahassee Website
QUICK TIDBIT!

Do you prefer a one page Return of Service (ROS) or do you prefer a 2 page Return with the second page being the endorsed Summons/Subpoena that was served?  Please let your local Owner/Operator know your preference.
O C T O B E R
Dates to Remember
Tallahassee’s 7th Anniversary!
10/16 – Boss’s Day!
10/23 – National Paralegal Day
10/28 – Happy Birthday to our founder, Beau Charlet!
10/31 – Happy Halloween

“When you hire me, you hire a nut who is going to work 24 hours a day for you and never, ever burn his audience.”
– Howard Stern
September 2019 Job Statistics

June 2019 Job Count – 4,557

Average Number of Days from Receiving Paper to Paper Being Served* – 4.29

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Qualifications for Florida Private Process Servers

When you have a legal matter, it is important that your legal and court papers are served according to the rules and guidelines set forth by the courts. To that end, you must know the qualifications necessary for Florida private process servers so that you can be certain the process server you are using is qualified and legally able to serve the papers.

Legal Requirements

Private process servers in Florida must be registered with the courts, appointed by the sheriff’s department, or appointed by a judge for an individual serve. All process servers must be at least 18 years of age, have no mental or legal disability, be a permanent Florida resident, pass a background check, pass an exam, and obtain a Certificate of Good Conduct.  Continue reading

September Newsletter

Message from the Founder

Back to School Special

All over the country, boys and girls of all ages are returning to the classrooms to broaden their minds and increase their knowledge bases. Below are a few categories of those ages and how it can affect or relate to service of process.

K – 8: What I want to touch on here is routines. If you are a parent, you generally wake up at the same time to get kids ready for school and out the door. So, most households are active early AM, this is a great time for residential serve attempts. Also, buses are everywhere. We stress to our Servers to always drive safe on the road and mind all traffic rules, stopping for buses, slowing down in school zones, etc.

9 – 12: This is the time kids start driving or catching rides to school from older friends or family members. If you are a parent in this age group, please stress to your child, or their driver, to always drive safe on the road and mind all traffic rules, stopping for buses, slowing down in school zones, etc. And NO texting and driving. It’s a real issue and it affects all of us.

College Age: Sometimes college kids return home to their families for the summer. Now, school is back in session, so if they were visiting home, they are back to school now.

Professionals: Professionals never stop learning. Industries change and you need to adapt. By continuing to educate yourself in your field, you can provide better service to your Clients. Our state association (FAPPS = FL Assoc of Professional Process Servers) holds a continuing education class each year and after attending the course and scoring a high enough grade, process servers can earn the AFPS designation. AFPS = Accredited FAPPS Process Server. I am proud to say that right now, 17% of the AFPS registry, are current Accurate Serve® Owners/Operators.

Warmest regards,
Beau Charlet

Franchisee: Jacksonville

When we say everywhere… we mean EVERYWHERE!

If you need service of process in the Jacksonville area, feel free to send the docs along to our office! After we review the docs, we will give you a quote and get your documents out for service! With our team of in-house servers, we provide coverage for the Accurate Serve affiliates from the southern edge of St. Johns County to the Florida/Georgia border.

What if you need service elsewhere; in another state? Miami? Chicago? New York? The answer is the same! Feel free to send the docs- we will give you a quote and get to work!

We have been cultivating and contracting our service of process connections for the last 7 years to develop a nationwide network. If you can find it on a map, we can get somebody there!

What if the person we are looking for has fled the country? The answer is the same! Send along the docs, we can get you a quote and get right to work! When it comes to international service, your docs may need to go through the International Court of Justice at the Hague Convention. We will be able to help you along with this process, too.

No need to ask us for referrals, we are set up so that we can handle all of your service of process needs and facilitate service regardless of wherever it may need to go!

If you have multiple services going to various locations around the country, all you need to do is send the docs over and we can get them served for you. By using your local Accurate Serve for all your service of process needs, we can better serve you. Most importantly, you can spend your time on something that requires your expertise.

When it comes to service of process, leave it to the professionals at Accurate Serve®.

– Brennan Fogarty

Need our help?
Call (904) 735-7810 or
Email [email protected]

Visit the Jacksonville Website
QUICK TIDBIT!

For our residential serves, our Servers need to make at least 4 attempts in the following time frames: 1 attempt Before 8:30 am, 1 attempt after 6:30 pm, 1 attempt on a Saturday and the last attempt can be any time. If our Servers do not satisfy that criteria, we will ask them to continue. If you receive a status update from us asking how to proceed and you notice we have not made an attempt in one of those time frames, please bring that to our attention, so we can take care of it.
S E P T E M B E R
Dates to Remember
Okeechobee, Pensacola, Port. St. Lucie, Stuart & Vero Beach Office Anniversaries!
9/2 Happy Labor Day!
9/8 – Grandparent’s Day
9/11 – Patriot Day, Never Forget
9/23 – First Day of Fall

August 2019 Job Statistics

June 2019 Job Count – 4,826

Average Number of Days from Receiving Paper to Paper Being Served* – 4.92

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Common Process Server Terminology

If you have never had to deal with legal cases and process servers in the past, you may be confused about the terminology used by private process servers. In order to better understand the process and the updates that your process server is giving you, it is important to know the terminology that process servers use. Here are some of the most common terminology that you will encounter during this process.

Service of Process

Service of process is the job of the private process server. When you sue someone or file a legal action against them, you have to notify them of the action and give them a chance to respond or appear in court. These legal documents are sometimes referred to as process, and the delivery of these documents to the defendant or respondent is called service of process. Service of process is required for almost all civil legal actions that you file with the courts. Continue reading

August Newsletter

Message from the Founder

Recharge Those Batteries

Earlier this month our team had the great pleasure of coming together for our annual franchise retreat. This year’s Retreat was in St. Augustine, FL. The weekend started with a group dinner at Beaches of Vilano. After that, it was to the historic downtown area where many of the local drinking establishments were visited.

The next day started with a historical Segway tour of the city, which was awesome. Did you know there were pyramids in St. Augustine? What about the smallest street? Did you know they still have a pay phone that is operative? Only one of our team members have ever been on a Segway prior to that Saturday morning but after a tad bit of practice, we were all pros by the end. There was that one incident where Terrence crashed but that’s what happens when you try checking your email while on the Segway, LOL.

After the tour, some food and a little rest and relaxation and time at the beach. That night we had our second group dinner at A1A Ale Works and that place was amazing, highly recommend. Unfortunately by the time our large group sat and dined, we missed out on mini golf after dinner because they closed already. All that trash talking for nothing. It was a great weekend for the whole team and we all look forward to 2020’s retreat at the UF vs FSU football game in Tallahassee, FL.

Warmest regards,
Beau Charlet

Franchisee: Gainesville

Greetings to everyone who may be reading! I operate the Gainesville office, which opened on April 1, 2019. I would like to take this time and express how exciting it has been expanding the Accurate Serve brand in the Gainesville area and neighboring counties. The Gainesville office serves all counties in the 8th Judicial Circuit of Florida (Alachua, Baker, Bradford, Gilchrist, Levy and Union) along with Putnam County, which is in the 7th Circuit. Each of these counties require a motion and order to serve non-United States District Court documents, excluding subpoenas, within their borders. But no worries! Each Accurate Serve office has a motion and order template that we can promptly provide to you for filing with the court.

As a reference, please note that the following is a list of all Motion and Order counties in the State of Florida: Alachua, Baker, Bradford, Calhoun, Clay, Flagler, Gilchrist, Holmes, Levy, Nassau, Putnam, Union, Volusia and Washington. As a company dedicated to serving clients in a constantly changing profession, we strive to make this part of your work life as easy as possible by providing you with the peace of mind that your documents are in expert hands. I am looking forward to working with you in the very near future!

– Jared Williams

Need our help?
Call (352) 553-2009 or
Email [email protected]

Visit the Gainesville Website
QUICK TIDBIT!

We reply to all emails to confirm receipt of email/service.
If you do not receive a reply confirming receipt,
please follow up with us by phone or
email to confirm if we have received that service.
A U G U S T
Dates to Remember
8/4 Ft. Myers Office Anniversary

“A single arrow is easily broken, but not ten in a bundle.”
– Japanese Proverb
July 2019 Job Statistics

June 2019 Job Count – 4,702

Average Number of Days from Receiving Paper to Paper Being Served* – 5.34

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Four Reasons to Hire a Private Process Server

If you are filing for divorce, suing someone, or instigating some other court matter, you will need to notify the other party of the case in order for it to move forward. The state of Florida requires that these types of court papers must be served either by the sheriff’s department or by a private process server certified and registered by the county. Here are some reasons why you should hire a private process server.

You Need Fast Service

The sheriff’s department will serve papers as part of their duties, but they don’t have time to dedicate to the practice. Sheriffs and their deputies have many pressing duties, primarily the protection of the citizens of the county. These duties can often mean that service of process gets pushed to the bottom of the list of priorities. For this reason, it can often take some time for you to get confirmation of service. A private process server only serves papers, which means that they can get your case moving quickly. Continue reading

July Update

Message from the Founder

Trademark Registered 

As we just passed the mid-way point of our 10th year in business, we continue to strive for 100% customer satisfaction. Serving your papers quickly and accurately is our number one concern. From e-filing to new technology to House Bill 91, Accurate Serve® stays committed to improving our service to better serve you.

Well, another way we can improve our organization is to strengthen it to it’s core. So, we are happy to say it is official. On July 2, 2019, The US Patent Office approved the registered trademark for Accurate Serve®.

So, what’s the difference between the “™” and the “®”?

The “®” means that trademark has been registered with the government body in that county, so in this case, the U.S. The “™” means the trademark is in use by a company but not registered yet with the government.

Why is having the “®” important?

  • Communication is Key – Having the  “®” lets clients know who they are dealing with. You can expect a a level of consistency when using a franchise system like Accurate Serve® and our unparalleled communication.
  • Take That, Rewind it Back – Having the  “®” allows potential returning clients to recount on the service they received prior from an Accurate Serve® office and that positive experience helps to solidify the experience.
  • Stability – We have been at this for 10 years and each year we add more offices, serve more papers and we love it.  By registering our trademark, you know we’ll be here at least another 10 years.

We love what we do. We are good at it. We are educated, licensed, appointed, certified, registered and always available to serve your papers.

Warmest regards,
Beau Charlet

Franchisee Spotlight: Port St. Lucie

We are in the heat of summer! July brings in some of the hottest days of our year here in Florida which results in many of our part time residents heading back to their northern addresses, or maybe even out of the nation. What does this mean for your case and your service of process?

Once you have sent us the job and we have ruled out their local address our team has the ability to go to the next step for you. What if you don’t have their second address? Let us help locate it for you by running a skip trace. Once we have the second address we have a network of servers throughout the nation that work with our team on a regular basis to provide the best possible service. If they are residents of another country, still no problem! We have successfully served around the world by Private Process as well as The Hague Convention. No matter the location of service or the number of addresses to attempt, our team can handle the process far and wide and keep you updated on all the steps along the way.

Last week I had the Privilege of being a vendor at the Paralegal Association of Florida Treasure Coast Chapter Summer Seminar. It was a fantastic turn out with nearly 60 paralegals in attendance. I can not be more thankful to President Kristen Remling for this opportunity as well as all of the Paralegals who attended and showed my family a very warm welcoming. Marketing Director Avery Rose and Meaghan Muscato are looking forward to the next event to attend and show our support for PAFTCC. Our team looks forward to the opportunity to earn your business! Knock knock knock…. You’ve been served!

Need our help?
Call (772) 236-7214 or
Email [email protected]

Visit the Port St. Lucie Website
QUICK TIDBIT!

If you want us to list a file or reference number on the return of service or invoice, please give us that number when sending us the documents for service.
J U L Y
Dates to Remember
7/1 Ocala Office Anniversary
7/15 Jacksonville Office Anniversary 
7/31 Happy Birthday Brandon Muscato!

 “I find that the harder I work, the more luck I seem to have.”
– Thomas Jefferson
June 2019 Job Statistics

June 2019 Job Count – 4,176

Average Number of Days from Receiving Paper to Paper Being Served* – 4.8

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.

CLICK HERE TO FIND YOUR ACCURATE SERVE LOCATION

Why Federal Courts Are Urging Lawyers Not to Share Login Information

Recently, federal courts have begun issuing warnings to lawyers in various states urging them not to share login information with third party vendors, including private process servers. While it may seem convenient to pass along information in this way, there are some very good reasons you should not share your logins with private process servers or any other third party. Here’s what you need to know.

Discrepancies in Papers

It may seem that the easiest way to get court papers to your process server is to simply give them your login so they can download and print the papers for themselves. However, this is not a good idea because there could be discrepancies in the papers. Problems could happen when papers are being uploaded to the site, such as pages being left out. If anything is inaccurate with the papers being served, it could hold up your court case. Continue reading

Why You Need a Process Server in Florida

If you have friends and family that live out of state, they may try to convince you that you don’t need to pay a private process server to handle service of your court papers. While many states allow a third party unrelated to the case to serve papers, Florida is not one of those states. Here’s what you need to know about why you need to hire a private process server in Florida.

The Florida Statutes

The Florida state statutes about service of process are very clear. Only the local sheriff’s department or a private process server registered with the courts is able to serve papers in a court case. Private process servers must go through a registration and certification process, be over the age of 18, and have no legal handicaps. You cannot register as a private process server just to help a friend with one case, and there are almost no exceptions to this rule. Continue reading